Store Policy
Customer Care
At Kettle & Cup, we want every part of your experience with us to feel simple, thoughtful and enjoyable.
If you have a question about a product, your order, delivery or return, our customer care team is here to help.
Please contact us through our Contact page or by email, and we’ll do our best to assist you as quickly as possible.
Your satisfaction and trust are important to us.
Privacy & Safety
Your privacy matters to us. We are committed to handling your personal information responsibly and securely.
We only collect and use the information necessary to process your orders, provide our services, communicate with you and improve your experience with Kettle & Cup.
Payments are processed securely through our authorised payment providers. We do not store your full payment card details.
For more information about how we collect, use and protect your personal information, please see our Privacy Policy.
Need a Little Help?
Whether you have a question about a product, an order or simply need a little help choosing something for your home, we’d love to hear from you.
Visit our Contact page and we’ll be happy to help.
Payment Methods
- Credit / Debit Cards
- Secure Online Payments